Information Desk

Located on the ground floor of the University Centre.  We will answer your questions, provide direction, sell tickets and brighten your day.

Hours of Operation

Fall and Winter Semesters (12 weeks semester):

  • Monday, Tuesday, Wednesday 8:45 a.m. to 5:00 p.m.
  • Thursday, Friday 8:45 a.m. to 6:00 p.m.
  • Saturday 9:45 a.m. to 1:00 p.m.

Final Exam Periods and Between Fall and Winter Semesters:

  • Monday to Friday 9:30 a.m. to 4:00 p.m.


  • Thanksgiving Weekend
  • Fall Study Break Day
  • December/January Break - Wednesday December 20th, 2017 to Wednesday January 3rd, 2018 (Winter Holidays/University Closure)
  • Reading Week - Monday February 19th, 2018  to Saturday February 24th, 2018

Summer Hours (through to the first day of classes in September):

  • Monday to Friday 9:00 a.m. to 4:00 p.m.

Parking on Campus

Parking is available in many lots on campus. You can purchase a parking permit online by visiting the Parking Services website or by visiting the Trent Building, on Trent Lane, behind Johnston Hall. You can also purchase day passes at the Athletic Centre or at Parking Services in the Trent Building on Trent Lane, behind Johnston Hall.


Whether you are a daily or weekend commuter, the Information Desk will assist you with determining the best service and route to your destination.

GO Transit & PRESTO

The Information Desk is a GO Transit & PRESTO Agent. We sell GO Transit tickets and provide PRESTO services (loads, cards). Registered full-time students may apply for a GO Student ID through WebAdvisor to receive a student discount on their Presto Card.

Visit to access schedules, route maps, fare calculators, ticket types, and information to keep you up-to-date while you are on the GO. GO Transit serves the Greater Toronto Area. Popular GO Transit terminals with routes to and from the University of Guelph include Square One, York University, Union Station, Brampton/Bramalea, Hamilton (via transfer), Kitchener-Waterloo-Cambridge (via transfer).


The Information Desk is a Greyhound ticket agent. Greyhound tickets can be purchased in advance of your travel day. Student rates are available. Popular locations served from Guelph include Toronto and Union Station, Kitchener, London, Peterborough, Barrie, St. Catharines, and Ottawa. For schedule information visit or visit us in person.

Guelph Transit Tickets

Guelph Transit day passes and tickets are sold at the Information Desk. Route planning assistance is also available at the Information Desk. For up-to-date information about fares, passes, schedules, and route maps please visit

Event Promotion and Ticket Sales

As an on-campus or off-campus organization, you can promote your upcoming event through our Event Ticket Sales service and our Digital Sign Advertising Program. Contact the Information Desk at for more information.

Our Contact Information:

Phone: 519-824-4120 Ext. 56200


Location: University Centre, Level 1 (main floor right beside the bus loop entrance)