Rental Resources
Below is a list of resources to assist you in your rental experiences. If you would like to meet one-to-one with a representative of Off-Campus Living, contact us at ocl@uoguelph.ca or 519-824-4120 ext. 53357.
Resource Contact List
Off-Campus Living
519-824-4120 Ext. 56276
- Tenant-Landlord Information
- Neighbourhood Services
- City of Guelph By-laws
- Mediation & Conflict Resolution
- Off-Campus Living Programs
- Information Desk & GO Transit
519-824-4120 Ext. 53357
- Rental listings
- Landlord-tenant information
Central Student Association, University of Guelph
519-824-4120 Ext. 56748
- Local Affairs Commissioner: tenant resources
- Legal Resource Room
- Foodbank
Landlord & Tenant Board
1-888-332-3234
www.ltb.gov.on.ca
- Residential Tenancies Act.
Investigation & Enforcement Unit
Ministry of Municipal Affairs & Housing
1-888-772-9277
www.mah.gov.on.ca/ieu
- Investigates complaints and can lay charges against the offender.
Phonebusters Anti-fraud Call Centre
1-888-495-8501
info@phonebusters.com ; www.phonebusters.com
- Updates about current fraud trends, report a scam, or find out how to protect yourself.
Insurance Bureau of Canada
- Information on Tenant Insurance.
Canada Mortgage and Housing Corporation
- Information for Tenants and Landlords. Tenant Rights and Responsibilities.
Landlord's Self-Help Centre
- Information, advice and referrals for small-scale landlords.
Privacy Commissioner of Canada
- Privacy Act and Personal Information Protection Act.
Student Guide to Living in a Condominium
City of Guelph Building Department
519-837-5615
building@guelph.ca ; www.guelph.ca
- Questions pertaining to Property Standards By-Law.
- Structural, plumbing & electrical problems, garbage in yards.
Wellington-Dufferin-Guelph Public Health
519-846-2715
www.wdghu.org
- Problems with mould, pests and insects.
Guelph Hydro
519-822-3017
519-822-3010 - Moving in/out
- Electrical problems.
Electrical Safety Authority
1-877-372-7233
www.esainspection.net
- Standards for safe electrical installations and products.
Reliance Home Comfort
1-866-735-4262
www.reliancecomfort.com
- Water heater rentals.
Union Gas
1-800-265-8807
1-877-969-0999 Natural Gas emergencies
www.uniongas.com
Guelph Police Services
519-824-1212
- Non Emergency number.
Guelph Fire Services
519-763-8111
fire@guelph.ca
- Fire Prevention Office - Inspections.
Centre for Equality Rights in Accommodation
1-800-263-1139
www.equalityrights.org/cera
- Discrimination problems with landlord.
Small Claims Court
519-824-4169
www.attorneygeneral.jus.gov.on.ca
- Landlord/tenant financial disputes.
Legal Aid Ontario
519-824-0170
www.legalaid.on.ca
- Fresh Start Housing, 40 Baker Street.
- Free legal aid walk-in clinic: Wed. 6 - 9 pm.
Legal Clinic of Guelph & Wellington County
519-821-2100
www.gwlegalclinic.ca
11 Wyndham Street North.
- Call to make an appointment.
Legal Line
- Resource for legal information.
Lawyer Referral Service
1-800-268-8326
- Up to 30 minute free consultation.
Community Legal Education Ontario
- Legal Publications